Hartlepool Access Group (HAG) was established in 1992 with funding from Hartlepool Borough Council. It became a registered charity in July 1995. Hag's aims are to improve and empower people with mobility problems to have the same equality of opportunity as everyone else by the provision of electric scooters, electric wheelchairs, conventional wheelchairs and walking aids, all maintained to the highest standards. In December 1995, Hartlepool Shopmobility Scheme was opened in Middleton Grange Shopping Centre.

The members of the access group are trustees of the scheme and employers of the schemes Development Workers and Administrator. In April 1997 we started the Welfare Benefits Advice Services. HAG membership is open to anyone who has a disability, or who is a representative of people with disabilities or who has an interest in improving access for people who have disabilities.